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Blue Prism partners with Expert System

Wednesday 12th April, 2017

Blue Prism and the text analytics and cognitive computing company, Expert System have partnered to empower Robotic Process Automation (RPA) with cognitive capabilities.

The integration of artificial intelligence (AI) algorithms into RPA will offer the opportunity to improve labour efficiency and productivity, accomplishing higher levels of accuracy, and extend business automation to new strategic areas by automating tasks that once were reserved only for humans.

“Our customers require an automation platform that enables them to capitalise on existing IT investments while being able to leverage new ones,” said Colin Redbond, product manager and digital workforce architect at Blue Prism. “That’s where Expert System comes in. Together we’re adding new AI and cognitive capabilities to our RPA platform that will help customers digitally transform their organisation. Expert System meets our strict criteria for being a trusted advisor. They understand how to apply our solution for maximum advantage.”

The integration of Cogito features (such as natural language processing, text analytics based on semantic analysis and machine learning) into the RPA platform designed by Blue Prism will help companies become more efficient by outperforming repetitive business processes based on the treatment of large volumes of unstructured information: text email and attachments, forms, record data, customers interactions and call notes, purchase orders, etc.

"The combination of Expert System’s robust AI technology with Blue Prism’s RPA platform is a transformative capability,” said Daniel Mayer, CEO, Expert System Enterprise. “With an immediate ROI based on business process automation, we enable customers to redeploy their focus to added-value areas that require insight and high-touch interactions."

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