Monday 3rd December, 2018
GFT a global IT company focusing on the financial services industry and Blue Prism are joining forces to help banks and insurance companies increase productivity, improve customer experiences and deliver new services through automation.
The partnership will see GFT offer Blue Prism’s Digital Workforce to its clients to help them run mission-critical business applications across multiple departments, including: banking operations, compliance, customer care and help desk more efficiently.
In the financial services industry, Automation Banking initiatives – one of the pillars of Exponential Banking – are the foundation for the digital transformation of operations. Marika Lulay, CEO of GFT said, “business process management, RPA, and Artificial Intelligence (AI) do not only realise economies of scale and a better time-to-market for new offerings, they also improve the user experience. Our team creates specific AI solutions for banks and insurance companies that clearly contribute to the automation journey. We combine our expertise with the RPA capabilities of Blue Prism, placing us in an excellent position to assist our clients in accelerating their digital transformation. At least 80 percent of recurring processes should be consistently automated inside a typical organisation. So, there is clearly a lot to do.”
Blue Prism’s vision for digital workers is that they be equipped with six intelligent automation skills: knowledge and insight, planning and sequencing, visual perception, problem solving, collaboration and learning. Colin Redbond, Head of Technology Strategy for Blue Prism said, “we aim to complement the knowledge of workers from any business, with an elastic, multi-faceted and multi-talented digital workforce, where operational leaders can train digital workers in the business context, challenges and insights required to do business”.
“GFT has been working with clients in the financial sector for many years in order to deliver efficient streamlined solutions. Our partnership with Blue Prism accelerates this capability, providing another set of powerful tools and techniques to deliver even greater value for our clients” concluded Lulay.