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Business Spend Management - 2019 Benchmark Report

Coupa Benchmark 2019 112 KPIs to Drive Profitability and Growth with Business Spend Management

The first step in defining a Business Spend Management (BSM) strategy is to identify which spend processes to optimise by benchmarking current performance levels against leaders’ performance. This report, which is based on actual operating data from businesses across the global Coupa community of customers, outlines 12 Key Performance Indicators (KPIs) to measure your BSM success. Its objective is to help you gain insight into the BSM maturity of your organisation and to advance your organisation’s maturity across the spectrum of business spend processes.

Download the report in full here.

PPN Annual Survey 2018

PPN Survey 2018 coverThe Future of Purchase to Pay: Trends Report 2018

The results of our annual survey into trends and challenges facing AP, Finance, Procurement and P2P is now available to download. 


This report is derived from an April – July 2018 study incorporating the online results from senior influencers and decision makers with responsibility across Purchase to Pay (P2P).

Download the report in full here.

Robots and AI in financial processes

Robots and AI in Financial Processes coverOver the last 10 years, automation in financial back office processing has become commonplace. For example, in procure to pay processing automation ranges from data capture, to workflow, analytics and mobile authorisation. However, there is still a disparity between those organisations which are dependent on manual processing and those with end to end automation.

The report uncovered an uneven distribution of robotic automation across the finance cycle of most organisations.

Find out more and download the report in full here.

Key steps to invoice automation success

5 steps cover 2Embarking on a new implementation programme can seem like a daunting prospect. However it need not be as long as you take the right steps from the start and have a clear vision of what you’d like to gain from the project.

In this report we have highlighted the 5 most important steps any organisation needs to follow. It’s crucial to start with “why.”

Find out more and download the report in full here.