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Business Spend Management - 2019 Benchmark Report

Coupa Benchmark 2019 112 KPIs to Drive Profitability and Growth with Business Spend Management

The first step in defining a Business Spend Management (BSM) strategy is to identify which spend processes to optimise by benchmarking current performance levels against leaders’ performance. This report, which is based on actual operating data from businesses across the global Coupa community of customers, outlines 12 Key Performance Indicators (KPIs) to measure your BSM success. Its objective is to help you gain insight into the BSM maturity of your organisation and to advance your organisation’s maturity across the spectrum of business spend processes.

Download the report in full here.